---
title: "Degraded Performance"
description: "Resolved · affects Shipfast API · May 19, 2026"
base_url: "https://shipfast.openstatus.dev"
canonical: "https://shipfast.openstatus.dev/events/report/2225"
homepage_url: "https://velocity.in/shipping"
---

# Degraded Performance

[Status](/.md) › [Events](/events.md) › Degraded Performance

May 19, 2026 · 2 months ago · affects: Shipfast API · 3 hours

## Updates

### + Resolved — May 19, 7:55 AM

affects: Shipfast API (operational)

We released the fix around 11.15 AM. However, the fix did not immediately resolve the issue due to the caching at the browser level. 

We then, increased the capacity of our ES cluster to cater to the high load which reduced the load. 

All APIs went normal by around 1 PM 

### x Investigating — May 19, 5:15 AM

affects: Shipfast API (degraded performance)

Due to a recent release, there was an overload on our elastic search cluster leading to increased latency and high number of messages in ES queues. 

### x Identified — May 19, 4:49 AM

affects: Shipfast API (degraded performance)

We identified significant increase in our API latency primarily impacting our dashboard. 

Other services like Custom API, partner and channel integrations, webhook systems etc. were working normally.

---

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