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Dec 23, 2025
7 months ago
Database Performance Degradation
Shipfast API
Identified · December 23 at 5:53 PM (UTC)

The issue has been identified as database IOPS throttling, which is causing degraded system performance. We are applying mitigation steps to restore normal operations.

Resolved · December 23 at 7:53 AM (UTC) (10 hours earlier)

The issue has been resolved and system performance has returned to normal. All services are operating as expected. We will continue monitoring to ensure stability.

Investigating · December 23 at 3:30 AM (UTC) (4 hours earlier)

We are currently investigating increased latency and intermittent failures affecting some APIs and background processing. Our team is actively working to identify the cause.

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